Privacy Notice

Last updated: October 25, 2025

Tuscarora WoodWorks (“Tuscarora WoodWorks,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard the information you share with us through our website, stores, events, and mobile messaging service (“Service”).

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details.

  • SMS Information: including your mobile phone number, message content, and communication preferences.

  • Order & Account Information: purchase history, cart details, and account settings.

  • Device & Usage Data: IP address, browser type, and site activity collected automatically for security and analytics.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide updates, alerts, and customer service.

  • Send marketing messages, promotions, and event invitations (only with your consent).

  • Improve our products, services, and user experience.

  • Maintain security and comply with legal obligations.

We will never sell or rent your personal information to third parties.

3. SMS/Text Messaging

If you opt in to our text messaging program, we use your mobile number to send you:

  • Service-related updates such as order confirmations or delivery notices.

  • Marketing messages, promotions, or event reminders (if you’ve consented).

You may opt out at any time by texting STOP to +1 (833) 380-1661 or using the unsubscribe link in our messages. Message and data rates may apply. Your mobile information will not be shared or sold to third parties for marketing purposes.

4. Sharing of Information

We may share information with trusted third parties who help us operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Email/SMS communication providers

  • Analytics or website hosting partners

These partners are contractually required to protect your information and only use it for authorized purposes.

5. Data Security

We use appropriate physical, electronic, and managerial safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of promotional emails or text messages.

  • Withdraw your consent at any time.

To exercise these rights, contact us at info@tuscarorawoodworks.com